Shipping & Returns

Please be aware that all orders are processed in 48 business hours (not including weekends nor holidays).

No Refunds or exchanges 

Orders generally ship within 2-3 business days after purchase. 

All orders placed on Friday after 12:00 p.m. PST will begin processing on the following Monday.

 

Available shipping methods for domestic orders include:

USPS Priority Mail: $8.00 (1-3 business days)

USPS Priority Mail Express: $27.00 (1-2 business days)

 

Available shipping methods for international orders include: 

Canada - USPS Priority Mail International: $25 (7-14 business days)

United Kingdom - USPS Priority Mail International: $35 (7-14 business days)

All Other Countries - USPS Priority Mail International: $35 (7-14 business days)

Please note that Viva La Chic ships all international packages "Delivery Duties Unpaid." This means that all customs, duties, taxes, and brokerage fees are not charged by Viva La Chic and are the responsibility of the customer at the time of delivery. If the customer fails to pay these fees and the package is returned toViva La Chic, we will not resend your package and instead issue a store credit in the amount of the subtotal of your order (not including shipping fee).

 

Viva La Chic is not responsible for any delays in delivery caused by unclaimed packages or incorrect shipping addresses (the shipping address the customer enters at the time of the purchase is the address we will ship the package to).